Solution architecture
Functional and technical architecture of Dynamics 365 CE (Sales, Customer Service, Field Service, Marketing) and Power Platform, aligned with your business goals.
Bienvenu Digital Services
Thierry Bienvenu
Freelance Dynamics 365 & Power Platform Solution Architect
I build solutions that fit your needs: I listen to the business, shape the functional and technical architecture, and make sure what is delivered brings real added value to users.
19 yearsof IT experience
16 yearsin architecture
12 yearson Microsoft Dynamics CRM
30+customers architected
About
As a technology enthusiast, I am passionate about implementing IT tools that bring real added value to users. Throughout my career I have demonstrated adaptability and solid technological skills but, more importantly, my methodological and managerial skills.
From 2015 to 2024 I was CTO of the Microsoft Dynamics 365 Center of Excellence at Capgemini (about 50 people). Since September 2024 I work as an independent architect, putting these skills at the service of your ambitions.
Power Platform Solution Architect Expert
Power Platform Developer Associate
Power Platform Functional Consultant Associate
Master M2 Computer Science & Networking Systems
What I can do for you
Scoping & roadmap
Working with sponsors, product owners, business and IT to scope needs, define the target architecture and build the roadmap.
Integration architecture
Integrating Dynamics 365 with your information system: APIs, data flows, SSO and security, with attention to long-term maintainability.
Build & delivery oversight
Technical referent for build and maintenance. I guide development teams, including offshore, and secure quality through the whole project.
Power BI & reporting
Dashboards that turn your Dynamics 365 data into decisions for managers and teams.
Audit & coaching
Review of an existing solution, evolution strategy, and coaching of architects and technical teams.
My approach
A solution is good only if it fits the need. I start from your business and work toward the technology, not the opposite.
- UnderstandWorkshops with business, product owner and IT to frame the real need.
- DesignFunctional and technical architecture, choosing standard first and custom only when it adds value.
- BuildClear specifications and close follow-up of the delivery teams.
- SecureQuality, security and performance reviewed from the start.
- EvolveMaintainable solution with a roadmap that follows your business.
Professional experience
Since September 2024
Freelance – Dynamics 365 Solution Architect
Vallourec – Sales architect
- Defining the functional and technical architecture of Dynamics 365 for Sales
- Direct link with sponsor, product owner, business and IT to scope needs and define the functional and technical solution
- Link with the offshore team (Portugal) for the realization
- Participation in the roadmap build and the target architecture for product and integration
- Power BI dashboard
2006 – 2024
Capgemini
MS Dynamics Center of Excellence
- Architecture definition for Microsoft Dynamics CE (Sales / Service / Field Service / Marketing) and Power Platform for more than 30 customers
- Business development for Dynamics 365 and Power Platform offers, as France lead (~3 per month)
- Technical referee for build and maintenance projects (~10 ongoing)
- Animation of the French Architect and Technical team
ASIP Santé
- Conceptual, logical and physical architecture of a partner-hosted Customer Service solution for health professionals
- Participation in the ISO 27001 security audit of the partner solution
- Management of the technical team
DIRISI
- State-of-the-art study and benchmark of graph database solutions
- Definition of the evolution strategy of the existing system and installation of a new piloting system
- Functional specifications and definition of the evolution of the system
BNP
Guerbet
- Scoping the technical architecture of the core solution on Dynamics CRM
- Physical architecture definition, Dynamics and SQL Server installation
Ministère de la défense
- Scoping the deployment of a Single Sign On solution for the standard IT platform
SFR
- Implementing and maintaining the SFR end-user Single Sign On solution (CA SiteMinder, SAML)
- Implementation and maintenance of service platforms for SFR and development of the Agile CRM offer
- Design, preparation and execution of infrastructure operations for SFR service platform projects
- Migration of the Dialogue Manager service platform to the new SFR hosting infrastructure
Skills & certifications
Skills
- Microsoft Cloud solutions architecture
- Azure
- Dynamics 365 CE
- IS integration architecture
- Dynamics 365 implementation and development
Software packages
- Microsoft Dynamics 365 CE
- Microsoft Azure
- Microsoft Power Platform
Certifications
- Power Platform Functional Consultant Associate
- Power Platform Developer Associate
- Power Platform Solution Architect Expert
- Master M2 Professional Computer Science and Networking Systems specialization
Languages
- French
- Professional English
Let's talk about your project
Available for freelance missions. Tell me about your need and we will find the solution that fits.